wise | Indy Week

Member since Sep 23, 2009



  • No friends yet.
Become My Friend Find friends »

Recent Comments

Re: “The Know Bookstore's future: unknown

Well, I have actually been a casual patron of "The Know" for some 25 years or so. When the store was located on Dillard Street, it/he appeared as though he were really interested in educating the prospective customer, educating the community, and providing an overall positive "black consciousness," in the Durham community.

Somewhere during these years of transition to the Fayetville Street location; something changed! I would often go into the store, and to my amazement: he barely spoke! Not even a hello! Yes I'm telling the truth. When I looked around and inquired about the price of a book, I felt as though I were being hustled into determining a price. My problem was with him. If I walk into your establishment, and you're the owner, and you never greet me with a smile, hello or a general welcoming presence: that to me isn't good business practice. I too agree that the store is cluttered, its appearance could look better, and he could practice better customer service skills with patrons. I don't think this is the model for black consciousness and black business in Durham. If I were Bruce I'd do two things: take McLaughlins support and move to a nicer, and cleaner space; and more importantly, get back to what got him here. Selling books, educating the customers, and community on "his knowledge."

0 likes, 2 dislikes
Posted by wise on 09/23/2009 at 10:26 PM

Extra Extra!

Make sure you're signed up so we can inbox you the latest.

  • Weekly Newsletter (Wednesday) - The stories in this week's issue
  • Weekly Events Newsletter - Our picks for your weekend and beyond

Login to choose
your subscriptions!

Favorite Places

  • None.
Find places »

Saved Events

  • Nada.
Find events »

Saved Stories

  • Nope.
Find stories »

Custom Lists

  • Zip.

© 2017 Indy Week • 320 E. Chapel Hill St., Suite 200, Durham, NC 27701 • phone 919-286-1972 • fax 919-286-4274
RSS Feeds | Powered by Foundation