Never have I ever dealt with such disgusting water in my life (and I have lived / traveled to many places in the USA and worldwide). Not only are there continuous major problems with the water (usually it's brown, contaminated, or both), but the water in 'good' condition is loaded with particles that even a filter doesn't completely get rid of. We bought a water cooler because we won't drink or cook with the water here. Aqua North Carolina, Inc. charges a lot of money for the disgusting water and minimal service (at best). When we have to flush our house pipes because of brown water or contamination, we have to fight for any kind of break on our water bill (and we have to do this a lot). If they do give us a break, it's only a few dollars - we are responsible to pay for the water we use to flush out their problem! And it is difficult to reach anyone that can help via phone (my bill goes to NJ and I'm in NC - they have no idea what's going on). I think the Aqua NC customers should band together and file a Class Action Lawsuit for jeopardizing our health all these years. I have plenty of photographs and video footage of water running out of my faucets / tub each time there is a problem. All I need to do now is tape the calls I make to them. If a lawsuit can't happen, then take it to the media - Aqua North Carolina should be accountable for what they're doing!
Indy Week • 201 W. Main St., Suite 101, Durham, NC 27701 • phone 919-286-1972 • fax 919-286-4274
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