I went here on a Sunday evening on my girlfriend's recommendation, and honestly I wish we hadn't it wasn't worth the headache. Our waitress took our drink orders and handed us the menus. My girlfriend who frequents the place already knew what she wanted, but for me, never being there and being a sushi lover I needed some time to thumb through all the rolls. So our waitress brings back our drinks and asks if we're ready to order, um no we're not we both have our faces still buried in the menu. About a minute later she comes back and rudely asks again if we're ready to order. I explain that I need a little while to look over the menu for what rolls I want and she walks of in a huff. About two minutes later she comes back and barks "you ready to order". At this point I had become so agitated, and felt so rushed I was ready to leave the money for the drinks and go somewhere else. Ps we were there around 7pm, they didn't close until 1030 so we weren't keeping the staff there. My girlfriend answers and once again says no, our waitress then tells us that we have five more minutes and then we need to order. By this point I didn't care about the food, all I wanted was a new waitress and the manager. Another waitress seeing our agitation began to make rounds at our table to try to smooth things over. The rude waitress would come back in a gruff every once in awhile in between, she asked if I wanted anymore sweet tea, I replied "no" and yet she still takes my glass and gets the sweet tea anyways. By the time our check came we were beyond agitated and fed up with our horrible service and asked our waitress where is the manager, she replied he's out of town. The other waitress on duty then walked up to the conversation and corrected our waitress and said he's right over there. Having lied, and been utterly rude to us for no reason all night my girlfriend went and told the manager the whole story. His reply, "I'm sorry, we've been having problems with her tonight". Really? Not that either of us were looking to get compensated for the horrible dinner we had, but everyone in that restaurants utter lack of responsibility was appalling. We will NEVER go here again, I rather eat at a generic, chain restaurant then experience their disregard for customer service ever again. Needless to say there was no tipping involved, that wasn't even a question. The sushi was average, nothing amazing. For what it's worth find your sushi elsewhere it's not worth the price to have your meal ruined by an uptight, downright rude waitress and a nonchalant manager.
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Indy Week • 201 W. Main St., Suite 101, Durham, NC 27701 • phone 919-286-1972 • fax 919-286-4274
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