I for one, as a Wilson resident am so happy to finally have an alternative to Time Warner and Embarq. I have lived in three different areas in Wilson and had Time Warner at all three locations. At each location the service (TV and internet) cut out all the time, especially the HD channels. I had to return my DVR box 3 times as well. The internet would get so slow and bog down during prime time hours that it was like dial up. I had technicians over to my house several times at each location to check the service/ signal strength, etc. On two occasions it was the same technician (at two different locations) Each time it was discovered that my service had been downgraded to what they call "Roadrunner lite" without my knowledge. And I was still paying the standard price! Once, okay... it's a mistake. Twice... it better not happen again.... The THIRD time, I switched to Greenlight. Since I have switched to Greenlight, my cable NEVER cuts out. The HD picture quality appears to be much better than TWC's. The internet is always blazing fast and I have not once had to have a technician come out for anything. They even wired every room in in my house for cable at my request... no charge. I also have several friends who have switched over to Greenlight because they saw my service and were amazed.
If you ask me, it's Time Warner who is trying to pull the wool over everyone's eyes with their suspicious billing practices and not delivering what they were contractually obligated to provide. I'm not even going to mention the worst phone support and longest hold times in the industry.
For the rest of my life, as long as there is an alternative to Time warner, I will use the alternative.
Don't let the cable guy fool you. My neighbor is on the city council and we have talked about this many many times. Wilson's power bills are high because of the debt to Shearon Harris. No other reason. The utility bills are a little high overall in my opinion, but my power bills aren't that outrageous. I had much higher bills when I lived in Charlotte.
Anyway, just one little guy's response to the 500 lb. monopolistic gorilla.
By the way, I'm glad Hoyle has his lobbyists... errr.. I mean constituents' best interests in mind. Maybe he should worry more about how to combat rising crime rates, homelessness, teenage pregnancy, and the economy instead of whining because he can't get service as top notch as Greenlight in his area.
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Indy Week • 201 W. Main St., Suite 101, Durham, NC 27701 • phone 919-286-1972 • fax 919-286-4274
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