I was trying out the amp in the store and they'd barely let me crank it. I told the guy there was no way I was going to be able to know whether I liked the tone if I just played it at barely audible volumes. (Not to mention all the p-basses they had there were like $99 walmart guitars.) And it was a 300W ($1700) All Tube Bass head too, so I was expecting a lot of volume head room and tone from it.
So I told the guy, "There's no way for me to know how good this head is like this. Is it possible for me to pay you for the whole thing right now, take it home, plug it in to my 8x10 and test it out."
He said, "Oh yea. You've got 7 days from today, so bring it back by next Thursday if you don't like it."
To double check I said, "Great. So just to make sure, there's no 15% restocking fee or anything like that." (Because I had overhead someone in the store mention some sort of restocking fee.)
He responded, "Nope. Not if you bring it back in 100% perfect condition. If you bring it back and there's a cable missing or something we're gonna charge you a 15% restocking fee."
So I told him, "Alright man. You've got yourself a deal."
And then I come in 2 days later to return it and the owner of the store completely denies all that and charges me a 15% restocking fee on a $1700 head.....
And he acts really hostile towards me too, telling me that the (cardboard) box is in such horrible condition that he's not even sure if he can ship it anymore. Despite the fact that they sold me the thing with the box falling apart. He says, "Oh. I see a few more scratches on it that weren't there before." As if he freakin remembers the exact scratches on a cardboard box.
Indy Week • 302 E. Pettigrew St., Suite 300, Durham, NC 27701 • phone 919-286-1972 • fax 919-286-4274
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